Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, how many complaints have been logged by his Department on the performance of Capita in relation to their administration of the recruitment of the Civil Service Apprenticeship Scheme.

The contract with Capita for the administration of the recruitment for the Civil Service Apprenticeship Scheme is in line with standard practice and includes clauses for measuring and managing supplier delivery and performance.

The Department has received 1 formal complaint in relation to the performance of this contract in the last year and no other representations have been received.