Large Goods Vehicle Drivers: Driving Licences

(asked on 8th November 2021) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps his Department is taking to ensure a sufficient number of DVLA staff to process driving licence renewal and HGV applications.


Answered by
Trudy Harrison Portrait
Trudy Harrison
This question was answered on 16th November 2021

During October the Driver and Vehicle Licensing Agency (DVLA) was able to focus extra resource on vocational driving licence applications to support the HGV driver shortage. This has been successful with routine vocational applications now back to normal turnaround times.

The DVLA’s online services are the quickest and easiest way to make an application. There are no delays in successful online applications and customers should receive their documents within a few days. However, many people still choose or have to make a paper application. The latest information on turnaround times for paper applications can be found here.

The DVLA has introduced additional online services, recruited more staff and has secured extra office space in Swansea and Birmingham to help reduce waiting times while providing future resilience and business continuity.

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