Question to the Home Office:
To ask the Secretary of State for the Home Department, if he will take steps to improve his Department's response times to enquiries from Rt hon. and hon. Members.
The Department works to a target of responding to 95% of Hon. Member’s written correspondence within 20 working days.
Performance against target has been impacted by an unprecedented increase in MPs queries following the Afghan evacuation, Ukraine crisis and HM Passport Office application surge.
We now have an operational plan to fully recover our position and I will shortly be writing to all Members setting these plans in more detail including timescales for delivery.