Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps his Department is taking to ensure that railcard holders who have been unable to use their card during the covid-19 outbreak receive appropriate compensation or an extension.

Railcards are sold and managed by the Rail Delivery Group on behalf on the rail industry. Proposals for amendments to existing Railcard policies are for the Rail Delivery Group to bring forward. The Rail Delivery Group is working with train companies on a number of ways to assist Railcard holders, in light of the current COVID-19 related travel restrictions. Departmental officials have been engaging regularly with the Rail Delivery Group as they consider possible changes to Railcard conditions.