Mental Health Services: Telephone Services

(asked on 17th July 2025) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what progress he has made on implementing 24/7 mental health text lines.


Answered by
Stephen Kinnock Portrait
Stephen Kinnock
Minister of State (Department of Health and Social Care)
This question was answered on 21st July 2025

Mental health crisis text services are an important part of delivering accessible and effective mental health support across the country. NHS England has confirmed that integrated care boards have plans to have 24 hour a day, seven day a week mental health crisis text services in place nationally by spring 2026. Integrated care boards who intend to procure these services via open-market approaches will publicly publish their intentions in the usual way.

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