Artificial Intelligence

(asked on 4th June 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, when the Transform Decision Making programme was initiated.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 10th June 2026

We began testing a transformed decision making approach on 16 March 2026 in postcodes comprising around 1% of all national PIP assessment volume. On 1 June 2026 we expanded this to around 4% of all PIP assessment volume. This is an operational change, which aims to reset and re-balance the decision-making process to free up assessment provider capacity and improve decision quality.

The test forms part of the work of the Health Transformation Programme, which is a major government programme modernising the PIP service, and is therefore subject to programme governance.

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