Primary Health Care

(asked on 13th December 2023) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps she is taking to improve patient access to primary care in (a) Coventry North East constituency, (b) Coventry, (c) the West Midlands and (d) England.


Answered by
Andrea Leadsom Portrait
Andrea Leadsom
Parliamentary Under-Secretary (Department of Health and Social Care)
This question was answered on 18th December 2023

We recognise that despite the hard work of general practice teams, some patients are still struggling to access care in a timely way. That is why we have published our Delivery Plan for Recovering Access to Primary Care. The plan has two central ambitions to improve access both nationally and in Coventry and West Midlands, namely to tackle the 8am rush and reduce the number of people struggling to contact their practice, and for patients to know on the day they contact their practice how their request will be managed.

We will achieve this by modernising telephone systems which can help practices to better match their capacity to patient demand, backed by £240 million in retargeted funding. All practices have now signed up to transition to new digital systems. The plan will empower patients to do more themselves, cutting bureaucracy for general practitioners and building capacity to deliver more appointments. We have invested £1.5 billion and created an additional 50 million general practice appointments by increasing and diversifying the workforce.

Reticulating Splines