Direct Selling

(asked on 9th March 2017) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to combat aggressive methods of door to door selling of items worth less than £42.


Answered by
Margot James Portrait
Margot James
This question was answered on 14th March 2017

There is legislation in place to protect consumers when buying goods and services at the door. Traders are prohibited from aggressive or misleading commercial practices, including harassment, coercion or undue influence, even where the amount sold is small. Aggressive methods of sale carry criminal penalties, such as an unlimited fine or up to two years in prison.

Consumers should report threatening or aggressive behaviour to their local police force and Citizens Advice. National Trading Standards treat doorstep crime as a matter of national strategic priority for Trading Standards Services.

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