Question to the Home Office:

To ask the Secretary of State for the Home Department, with reference to the news story by his Department entitled Fee removed for No Time Limit applications, published on 6 April 2022, what recent steps his Department has taken to help support people who are unable to use online services to make a no time limit application.

Customers who are making an immigration application from inside the UK can get help filling in their online Home Office application. This service is available to customers who are making a No time Limit application and is known as ‘Assisted Digital’ support. The support service is free to use for customers who do not feel confident using a computer or mobile device, do not have internet access, or do not have access to a device like a laptop or smart phone.