Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what support her Department provides to people without internet access on applying for jobs that only accept online applications.

Claimants can apply for jobs online by using the computers and internet access available in all Jobcentres. Work coaches have discretion to use the Flexible Support Fund to provide claimants with internet access outside of the Jobcentre where the claimant is digitally excluded and where it will help the claimant progress in their labour market journey. Solutions may include appropriate digital devices and connectivity to the internet.

DWP is also working with internet service providers to deliver lower-cost broadband for eligible claimants through the broadband social tariffs. Our staff are raising awareness of this, and wider cost of living support being offered through the government’s Help for Households measures.