Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many and what proportion of repeat prescriptions were ordered through the NHS app in each of the last 12 months.
There are currently over 33.6 million sign-ups on the NHS App, enabling users to access a range of services within the National Health Service, such as booking and managing general practice (GP) and hospital appointments, ordering repeat prescriptions and viewing their prospective GP health record.
We estimate that the NHS App share of electronic repeat prescriptions only is 10.5%, up from approximately 7% in December 2022. The following table shows the total number of repeat prescriptions ordered via the NHS App in each of the last 12 months:
Date | Repeat Prescription Orders via NHS App |
December 2022 | 2.2 million |
January 2023 | 2.4 million |
February 2023 | 2.2 million |
March 2023 | 2.5 million |
April 2023 | 2.4 million |
May 2023 | 2.7 million |
June 2023 | 2.7 million |
July 2023 | 2.8 million |
August 2023 | 2.9 million |
September 2023 | 2.8 million |
October 2023 | 3.1 million |
November 2023 | 3.2 million |