Question to the Home Office:

To ask the Secretary of State for the Home Department, what guidance her Department has issued on whether applicants for (a) leave to remain and (b) fee waiver who have (i) had their claims rejected, (ii) lost their right to work, (iii) lost their access to funds and (iv) have consequently had a break in their continuity of residence can have their claims reconsidered if their solicitor is found to be at fault.

Immigration applicants can complain to the Immigration Advice Authority (IAA) about either:

• bad service they received from an adviser registered with the IAA; or
• immigration advice they received from an unregulated person.

If a legal adviser is registered with a professional body such as the Solicitors Regulation Authority (SRA), an applicant can follow their complaints procedure or contact the Legal Ombudsman.