Passports and Visas: Applications

(asked on 13th October 2022) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, if she sill publish a breakdown of the cost to her Department of staffing and operating the walk-in surgery in the Portcullis House Customer Hub for Ukraine and passport cases in 2022.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 20th October 2022

The Home Office is unable to provide the information requested.

The Home Office Portcullis House team dealt with over 30,000 enquiries and at its peak handled more than 1,000 enquiries per day.

The department wrote to all Members on 18 August 2022 to advise that a national programme of engagement events enabling MPs and their caseworkers to meet with Home Office officials nearer to their constituencies would replace the Portcullis House walk in service.

Urgent enquiries, including passport and Ukraine visa applications should be sent to the urgent inbox: mpurgentqueries@homeoffice.gov.uk.

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