Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support debt advice providers in (a) Stoke-on-Trent and (b) Kidsgrove to ensure the maintenance of support for people in financial difficulty as a result of the covid-19 outbreak.
DWP staff in Stoke and Trent and Staffordshire have continued to maintain strong working relationships with debt advice providers in the area, including Citizens Advice. This includes regular communication between Citizens Advice officers, local Partnership Managers and Jobcentre staff to resolve concerns in a timely manner.
Local DWP staff are actively signposting claimants to the most appropriate source of debt advice support and we are working closely with local organisations including Potteries Money Wise and Saltbox, who offer free advice to the local community, to ensure people are still able to access the help they need during the COVID-19 outbreak.