Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps he is taking to protect free-to-use ATMs.

The government recognises that cash continues to be used by millions of people across the UK, including those who may be in vulnerable groups.

The government legislated through the Financial Services and Markets Act 2023 to establish a new legislative framework to protect access to cash. This establishes the Financial Conduct Authority (FCA) as the lead regulator for access to cash and provides it with responsibility and powers to seek to ensure reasonable provision of cash withdrawal and deposit facilities. Importantly, in relation to personal current accounts the FCA is required to seek to ensure reasonable provision of free cash access services.

The FCA is currently holding a consultation on its proposed regulatory approach ahead of this coming into effect by Q3 2024: FCA Access to Cash Consultation

LINK (the scheme that runs the UK's largest ATM network) has commitments to protect the broad geographic spread of free-to-use ATMs and is held to account against these commitments by the Payment Systems Regulator. LINK has committed to protect free-to-use ATMs more than one kilometre away from the next nearest free ATM or Post Office, and free access to cash on high streets (where there is a cluster of five or more retailers) that do not have a free-to-use ATM or a Post Office counter within one kilometre.