Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure that consumers are not disadvantaged by the RTS switch-off scheduled for 30 June 2025.

DESNZ has stepped in to ensure there will be a managed and more controlled start of the Radio Teleswitch Service (RTS) phase out from 30 June. People with an RTS meter will not face any unexpected disruption to their heating or hot water at the end of the month.

We urge any customers yet to arrange a replacement for their RTS meter to get in touch with their supplier as soon as possible.