State Retirement Pensions: Applications

(asked on 19th October 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to support people who have experienced delays in processing new State Pension claims.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 10th November 2021

We provide support to our customers by communicating at the following stages to keep them fully informed during the claim process: -

  • when their State Pension claim is received – this includes online claims via Get Your State

Pension

  • inviting the customer to contact us if we need some additional information
  • we are working on their claim and they do not need to contact us
  • we have processed their claim and we will send a letter to confirm payment
This content was generated for your convenience by Parallel Parliament and does not form part of the official record.
Recent Documents related to State Retirement Pensions: Applications

1. Correspondence with the Secretary of State about the DWP’s response to coronavirus
26/03/2020 - Inquiry: Correspondence with the Secretary of State about the DWP’s response to coronavirus - Work and Pensions Committee
- View source

Found: Hon THE R E SE COFFEY MP Secretary of State for Work & Pensions

2. Department for Work and Pensions annual report and accounts 2019-20
30/06/2020 - National Audit Office

Found: Department for Work & Pensions Annual Report & Accounts 2019-20 ANNUAL REPORT & ACCOUNTS 2019-20 HC

3. DWP annual report and accounts 2019 to 2020
30/06/2020 - Department for Work and Pensions
- View source

Found: Department for Work & Pensions Annual Report & Accounts 2019-20 ANNUAL REPORT & ACCOUNTS 2019-20 HC

4. DWP annual report and accounts 2019 to 2020
30/06/2020 - Department for Work and Pensions
- View source

Found: Department for Work & Pensions Annual Report & Accounts 2019-20 ANNUAL REPORT & ACCOUNTS 2019-20 HC

5. Departmental Overview 2020-21: Department for Work & Pensions
23/11/2021 - National Audit Office

Found: for Work & Pensions November 2021 This overview summarises the work˜of the Department for Work & Pensions

Latest Documents
Recent Speeches related to State Retirement Pensions: Applications

1. Covid-19: DWP Update
04/05/2020 - Commons Chamber

1: will make a statement updating the House on the work of my Department. First, I want to pay tribute to - Speech Link

2. Oral Answers to Questions
08/11/2021 - Commons Chamber

1: have made £500 million available across the UK to support vulnerable households this winter. It really is - Speech Link
2: welcome and my local council is busy ensuring that support reaches those who need it through their excellent - Speech Link
3: that local authorities delivering the household support fund have access to elements relating to health - Speech Link

3. Oral Answers to Questions
29/06/2020 - Commons Chamber

1: all Department for Work and Pensions staff and contractors for their tireless work through this emergency - Speech Link
2: help people in these challenging times to get back into work as soon as possible and to support an economic - Speech Link
3: for the tremendous work that her officials have been doing at this very difficult time, but does she agree - Speech Link

4. Covid-19: Department for Work and Pensions Update
05/05/2020 - Lords Chamber

1: honourable friend Thérèse Coffey, the Secretary of State for Work and Pensions. The Statement is as follows:“With - Speech Link

5. Oral Answers to Questions
25/01/2021 - Commons Chamber

1: Department has taken to provide financial support to disabled people who are required to shield during the - Speech Link
2: Department has taken to provide financial support to disabled people who are required to shield during the - Speech Link
3: other financial support, including statutory sick pay and new-style employment and support allowance, both - Speech Link

Latest Speeches
Recent Questions related to State Retirement Pensions: Applications
1. State Retirement Pensions: Administrative Delays
asked by: Andrew Gwynne
14/09/2021
... what the average waiting time is for initial payments as at 9 September 2021.

2. State Retirement Pensions: Administrative Delays
asked by: Andrew Gwynne
14/09/2021
... when she first became aware of the backlog; and what steps her Department took to notify those people facing payment delays.

3. State Retirement Pensions: Administrative Delays
asked by: Wendy Chamberlain
20/09/2021
... if she will provide statistical information on the (a) average processing time for a new state pension claim and (b) average processing time 12 months ago; and how many unprocessed claims for new state pensions her Department holds.

4. State Retirement Pensions: Administrative Delays
asked by: Wendy Chamberlain
13/09/2021
... what the average processing time is for a new state pension claim; what the average processing time was 12 months ago; how many unprocessed claims for new state pensions her Department holds; what steps she is taking to tackle delays in processing new state pension claims; and if she will make a statement.

5. State Retirement Pensions: Administrative Delays
asked by: Andrew Gwynne
08/09/2021
... whether there have been any reported delays in processing initial payments for those who have reached state pension age.

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