Driving Licences

(asked on 18th October 2021) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what estimate he has made of the number of outstanding (a) driving licence applications, (b) short-term medical driving licence applications and (c) applications to exchange a foreign driving licence from people in (i) Oxford West and Abingdon constituency, (ii) Oxfordshire and (iii) England.


Answered by
Trudy Harrison Portrait
Trudy Harrison
This question was answered on 21st October 2021

The information requested in questions 58489 and 58490 is not readily available and can only be provided at disproportionate cost as it would involve scrutinising each application that is awaiting processing. Paper driving licence applications are currently taking between six and ten weeks to process. There may be additional delays in processing more complex transactions, for example if medical investigations are needed. The latest information on turnaround times for paper driving licence applications can be found here.

The Driver and Vehicle Licensing Agency (DVLA) has a rapid response corporate services team to engage key stakeholders, including trade associations. Formal four-weekly review meetings take place where stakeholders can raise issues/concerns and provide feedback from members. The DVLA has regular contact with key stakeholders to resolve issues and address concerns quickly. This includes providing information on timescales for processing applications, working to prioritise urgent applications where they are business-critical or employment is at risk and also provided a dedicated contact point for fuel companies to progress vocational licence applications.

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