Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether he plans to prevent spoke pharmacies from charging patients for additional services which are delivered by an outsourced hub partner.

For medicines prescribed as part of National Health Service primary care, patients either pay the standard NHS prescription charge or receive their prescriptions free of charge, depending on eligibility. Pharmacies are responsible for collecting these charges on behalf of the NHS and are not permitted to charge patients more than the set fee, even if the medicines have been assembled at the hub pharmacy.

Pharmacies can offer private services to patients and charge additional fees to those who choose these services, for example, to have medicines delivered to their homes. Distance selling pharmacies are contractually required to deliver medicines to patients free of charge and this requirement will not be affected if a distance selling pharmacy engages a hub.