Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure that people in rural areas retain access to functioning energy meters following the Radio Teleswitch Service switch-off.

Customers will not unexpectedly lose access to their heating and hot water after 30th June, and we will not allow widespread disconnection.

Suppliers must fulfil all of their legal obligations to their customers, and that any future, localised phase-out of RTS meters after 30th Junemust be controlled, planned, and communicated properly to all customers in order to proceed.

The government will do everything it can to ensure that all customers are protected, and will work with Ofgem to hold suppliers to account if required. We expect energy suppliers to be taking measures, such as deploying roaming teams of installers including in rural areas, to ensure consumers receive replacement meters in a timely manner.