Question to the Department for Transport:

To ask the Secretary of State for Transport, with reference to the Answer of 24 March 2015 to Question 228504, what progress he has made on considering the case for compensation for passengers using Southern Railway's Metro Line who have been affected by the regular disruption to rail services at London Bridge.

To provide additional compensation above Passenger’s Charter arrangements to passengers affected by the essential works at London Bridge would place a large additional financial burden on this and future major projects which would in turn increase the cost to taxpayers.

Work is already underway on various options to improve compensation arrangements for passengers. The trial by c2c starting from early next year of an automated system providing compensation for delays of between 2 and 29 minutes is very welcome, and it is exactly the kind of compensation system that puts passengers at the centre of the railway. We will closely monitor its implementation to see if it has the　potential to be rolled-out across new franchises.