Personal Independence Payment: Scotland

(asked on 17th September 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent estimate her Department has made of the average waiting time to process personal independence payment applications in (a) Scotland and (b) the Highlands.

Answered by
Chloe Smith Portrait
Chloe Smith
Minister of State (Department for Work and Pensions)
This question was answered on 23rd September 2021

We are committed to ensuring that people can access financial support through Personal In-dependence Payment (PIP) in a timely manner and reducing customer journey times for PIP claimants is a priority for the Department. We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence.

Average waiting times for Personal Independence Payment (PIP) new claims made under normal rules (i.e. excluding those processed under special rules) are calculated as the median number of weeks from registration to DWP decision, and published as the “Average Actual Clearance Time”. For claims cleared in July 2021, the latest data shows:

(a) The Average Actual Clearance Time for new claims in Scotland was 26 weeks.

(b) The Average Actual Clearance Time for new claims in the Highlands Local Authority was 28 weeks.


Data Source: PIP Atomic Data Store (ADS)

  • Data for the Highlands Local Authority is unpublished. It should be used with caution as there is likely to be more variability in clearance times at small geographical levels. It may be subject to future revision.
  • The status of claims as 'normal rules' and 'new claim' is shown as at the point of the DWP decision, in accordance with the measure. It is possible for claims to transition between normal and special rules, and between new claims and reassessments, during the course of the claimant journey.
  • Clearance time measures do not include claims that were withdrawn by the claimant or claims that were disallowed by DWP prior to referral to the Assessment Providers (e.g. for failure to meet basic eligibility criteria).
  • The median time is the middle value if you were to order all the times within the distribution from lowest value to highest value. The median is presented here instead of the mean because the mean can be unduly affected by outlying cases (e.g. cases where the person has been hard to reach due to being in prison, hospital, failed to attend the assessment on numerous occasions etc.).

This content was generated for your convenience by Parallel Parliament and does not form part of the official record.
Recent Documents related to Personal Independence Payment: Scotland

1. Claimant experience of the Personal Independence Payment process
30/01/2018 - Parliamentary Research

Found: 2018 Claimant experience of the Personal Independence Payment process By Steven Kennedy Manjit Gheera

2. Ten years of the work capability assessment in relation to employment support allowance and universal credit
18/04/2019 - Parliamentary Research

Found: CDP-2019-0092, 18 April 2019 Ten years of the Work Capability Assessment By Steven Kennedy Andrew Mackley

3. Backbench Business Debate: Impact of Changes to Disability Support
18/12/2018 - Parliamentary Research

Found: benefits (Disability Living allowance, Personal Independence Payment and Attendance Allowance) are received

4. Minutes of the Joint Ministerial Working Group on Welfare, 10th Meeting
10/09/2018 - Department for Work and Pensions
- View source

Found: Cabinet Secretary for Communities, Social Security and Equalities Attending: Secretary of State for

5. Work Capability Assessments
12/12/2017 - Parliamentary Research

Found: PACK Number CDP-2017-0254, 11 December 2017 Work Capability Assessments By Steven Kennedy Richard

Latest Documents
Recent Speeches related to Personal Independence Payment: Scotland

1. Oral Answers to Questions
18/03/2019 - Commons Chamber

1: to pay for work allowances,. Will my right hon. Friend update the House on when those work allowances - Speech Link
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3: support provided by jobcentres in getting people work-ready. One of my constituents was languishing on - Speech Link

2. Oral Answers to Questions
08/03/2021 - Commons Chamber

1: direct applications for any number of roles, we saw an increase of 3,000 employer applications throughout - Speech Link
2: take up this scheme. In particular, we continue to work with a wide range of organisations closely connected - Speech Link
3: Friend join me in commending Ben for the fantastic work he is doing to help young people in Darlington gain - Speech Link

3. Oral Answers to Questions
01/07/2019 - Commons Chamber

1: claiming universal credit, and of those, 34% are in work. We now plan to begin “the move to UC” pilot later - Speech Link
2: When we met the work coaches and the other staff of the Department of Work and Pensions team at Randolphfield - Speech Link
3: note that when I went to the jobcentre and met the work coaches, they were passionate about delivering the - Speech Link

4. Oral Answers to Questions
13/11/2017 - Commons Chamber

1: forces covenant. We will do everything we can, and work as hard as we can, to help them get the best possible - Speech Link
2: standard allowance can be used to repay an advanced payment, and that 40% can be deducted to pay back creditors - Speech Link
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5. Oral Answers to Questions
27/01/2020 - Commons Chamber

1: progress that has been made on pension funds addressing climate change and ask the Minister to meet me - Speech Link
2: decisions about their own money, but this decision was made and it ensured that an individual is protected from - Speech Link
3: Front-Bench discussions, including on convening a pensions summit of all those with power, urging them to - Speech Link

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