Personal Independence Payment

(asked on 16th September 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of personal independence claimants had their award changed at mandatory reconsideration stage following (a) an assessment by phone and (b) a face-to-face assessment between 1 April 2019 and 31 March 2020.


Answered by
Chloe Smith Portrait
Chloe Smith
This question was answered on 23rd September 2021

The specific information requested is not readily available and to provide it would incur disproportionate cost. Telephone assessments were not used before late March 2020. For the two providers of medical assessments this was on 23rd March 2020 (Capita) and 6th April 2020 (IAS) respectively. Therefore, the vast majority of Personal Independence Payment (PIP) assessments for 2019-20 would have been face-to-face, with some paper based assessments.

The available information on PIP Mandatory Reconsiderations (MRs) and appeals in relation to Personal Independence Payment is published here:

Personal Independence Payment statistics to July 2021 - GOV.UK (www.gov.uk)

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