Parliamentary and Health Service Ombudsman

(asked on 15th September 2021) - View Source

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what recent assessment he has made of the need for additional resources to help expedite investigations by the Parliamentary and Health Service Ombudsman.


Answered by
Michael Ellis Portrait
Michael Ellis
This question was answered on 20th September 2021

The Government is aware that the Parliamentary and Health Service Ombudsman (PHSO) is currently experiencing a backlog of complaints due to the increased casework from the pandemic and the pressure this has put on the Health Service.

As an independent organisation, the Ombudsman receives its funding directly through the Parliamentary Vote. It is my understanding that the PHSO intends to write to the member to provide more information on its current pressures.

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