Question to the Department for Transport:

To ask the Secretary of State for Transport, what the average length of time was for Ministers of his Department to respond to correspondence from hon. Members in each month in the last two years.

In line with Cabinet Office guidance, the Department for Transport has a target of responding within 20 working days where a response is required. In September 2019 the Department adopted its own internal target of 7 Working days.

As you will understand, the Department for Transport is currently dealing with unprecedented volumes of correspondence due to COVID-19. The Department ensures that urgent cases raised by hon. Members are prioritised, and is taking steps to provide substantive responses in as short a time as possible.

All correspondence received from hon. Members is being reviewed and will be responded to as soon as possible.

A table showing the average number of days taken to respond to correspondence from Hon. Members is below. Please note, in some cases Ministers had not been appointed to the Department at the time the correspondence was received, however they signed the final reply, leading to some delay due to the handover from previous ministers.