Universal Credit
(asked on 7th September 2022) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, If she will publish the key performance indicators her Department will use to monitor the performance of the Universal Credit Managed Migration programme.
This question was answered on 22nd September 2022
Formal performance monitoring is not appropriate to a discovery phase where the aim is to learn what works best, rather than achieve a specific volume of cases.