Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will make it his policy to ensure that people are able to add funds to their energy top up cards without being required to purchase additional items at top up points.

There is no requirement for shopkeepers to ask customers to purchase additional items when adding credit to their energy top up cards. If this were to happen, then customers are entitled to raise a complaint with their supplier.