Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of trends in the level of (a) harassment and (b) abuse of NHS staff.

There is no national mechanism at present to capture and report incidents of harassment and abuse. Data is held at a local level. The NHS Staff Survey captures data on self-reported incidents. Results from the 2024 NHS Staff Survey showed that 25.08% of staff have experienced at least one incident of harassment, bullying, or abuse from patients or service users in the last 12 months. This shows a slight improvement in trends of the level of staff experiencing harassment, bullying, or abuse since 2020, as it is at its lowest reported levels in the past five years.

However, everyone working in the National Health Service has a fundamental right to be safe at work. There is a zero-tolerance approach to any incidents of harassment or abuse against NHS staff, and the Government is taking further action to tackle it. On 9 April 2025, the Government announced that 36 out of 37 of the non-pay recommendations from the 2023 Agenda for Change pay deal have been accepted. These include significant commitments to tackling violence and aggression against NHS staff. The recommendations include improving the data and reporting of incidents and ensuring Violence Prevention and Reduction standards are upheld and form part of Care Quality Commission’s assessments.