Immigration: EU Nationals

(asked on 16th January 2020) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many calls the helpline for EU citizens applying for settled status received in the latest period for which figures are available.

Answered by
Brandon Lewis Portrait
Brandon Lewis
This question was answered on 7th February 2020

We do not currently publish data on calls into the Settlement Resolution Centre. We do ensure that resource allocated is maximised to allow our dedicated teams to answer and support as many callers as possible to assist them through the EU Settlement scheme process. Our current average answer time is 25 seconds. (January 2020)

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