Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 6 April 2020 to Questions HL2882, what steps the package travel sector has agreed to take as a result of Government engagement with that sector on its legal obligations to customers whose holiday or travel has been cancelled as a result of the covid-19 pandemic.

Sector representatives are aware that the law has not changed in relation to refunds. Businesses in the sector are offering consumers refund credit notes but this must be the choice of the consumer who retains the right to a cash refund.