Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the potential impact of pre-configured smart meters on radio teleswitch service customers who are unable to switch to a smart meter.

Ofgem and the Department have been clear that they expect suppliers to arrange a suitable replacement metering solution for their RTS customers in a timely manner ahead of the switch off.

In the few circumstances where a Wide Area Network (WAN) connection cannot currently be established, pre-configured smart meters can be installed in households with RTS meters. A pre-configured smart meter operates in a similar way to an analogue meter, recording energy usage accurately, and can provide a similar service to what former RTS customers are used to, including delivering electricity tariffs such as Economy 7 or Economy 10.