Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the quality of the testing service provided by Qured; how many complaints his Department has received on that company's service relating to covid-19 hotel quarantine; and if he will make a statement.

Qured has demonstrated compliance with the relevant minimum standards for their commercial provision of testing. This includes progressing through the three stage United Kingdom Accreditation Service process for providing sample collection and/or test analysis services. The Department is continuing to monitor all providers, including Qured, including assessment of their delivery, customer service and testing services.

The information requested in the number of complaints is not held centrally. However, we are monitoring issues raised by the public about private test providers, raising complaints with the relevant provider.