Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that lessons are learned from the handling of state pension age changes to prevent similar issues in future decisions.

As set out to Parliament by the Secretary of State in December we are developing an Action Plan, with input from the Ombudsman, so that lessons are learnt. We will publish the Action Plan in due course.

We are committed to providing clear and sufficient notice of any changes in the State Pension age, so people have the notice they need to plan for their retirement.

The Secretary of State has also tasked officials with developing a strategy for effective, timely and modern communication on the State Pension that uses the most up to date methods. This will build on changes that have already been made, for example the launch of the online ‘Check Your State Pension’ service, which gives a personal forecast of your State Pension including when you can claim it, and how much you can get.