Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential impact of NHS England's revision of the Accessible Information Standard on compliance among NHS organisations.
National Health Service organisations and publicly funded social care providers are expected to meet the Accessible Information Standard (AIS), which details the approach to supporting the information and communication support needs of patients and carers with a disability, impairment or sensory loss.
NHS England has been undertaking a review of the AIS to help ensure that the communication needs of people with a disability, impairment or sensory loss are met in health and care provision. One of the aims of the review was to strengthen assurance of implementation of the AIS, and a self-assessment framework has been developed to support providers of NHS and social care services to measure their performance against the AIS and develop improvement action plans to address gaps in implementation. The AIS self-assessment framework is designed to enable enhancements around assurance and allows organisations, commissioners, and the Care Quality Commission to judge performance and compliance.
A revised AIS will be published in due course, and in the meantime, NHS England continues to work to support implementation with awareness raising, communication and engagement and a review of the current e-learning modules on the AIS. The intention is to ensure that staff and organisations in the NHS are aware of the AIS and the importance of meeting the information and communication needs of disabled people using services.