Universal Credit

(asked on 11th March 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential impact of the introduction of Universal Credit on the ease of applying for (a) the Limited Capability for Work and Work-Related Activity element and (b) other incapacity benefits.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 17th March 2025

We are always looking to make improvements to the service we provide to customers, including how they apply for benefits

As a modern digital service Universal Credit is iterated all the time. It is developed taking into consideration the users of the service. Before and after any changes are made Universal Credit undertakes user research with claimants, including those with health conditions, to gain feedback on their experience and suggestions for improvements.

Reticulating Splines