HM Passport Office: Staff

(asked on 10th May 2022) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps the Government is taking to increase capacity in Her Majesty's Passport Office to enable significant additional appointments for fast track applications to be made within the next six weeks.


Answered by
Kevin Foster Portrait
Kevin Foster
This question was answered on 18th May 2022

Appointments for urgent services are released three weeks in advance, with new appointments available on a daily basis.

These will be booked quickly in busy periods. While Her Majesty’s Passport Office has maximised the appointment capacity at its seven public counters, it continues to explore options to increase appointment capacity to further support customers with urgent travel needs.

HM Passport Office has increased its staffing numbers by 500 since April 2021, and is in the process of recruiting a further 700. This has helped to ensure that passport applications continue to be processed in higher numbers than ever before. Across March and April 2022, HM Passport Office completed the processing of nearly two million applications.

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