Department for Work and Pensions: Staff

(asked on 6th March 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what guidance her Department has issued to staff on (a) contacting and (b) assessing benefits claims for (i) victims and (ii) survivors of domestic violence and economic abuse.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 11th March 2025

All staff have access to regularly reviewed guidance products which includes information on contacting and assessing benefit claims for victims and survivors of domestic and economic abuse.

For broader support, we will signpost claimants to gov.uk to enable them to get the help and advice they need.

The most relevant UC Guidance is attached (059. Domestic abuse-Guidance V28.0)

The relevant Working Age Operational Instructions are also attached (Domestic Abuse and Victims of domestic abuse).

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