Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether her Department has targets for the time taken to process Attendance Allowance.

The Actual Average Clearance Time for Attendance Allowance claims for January 2025 was 23 working days. There is a quick application process for people who have been diagnosed with a terminal illness and aren't expected to live more than 12 months. These claims are fast tracked.

Attendance Allowance is currently undergoing a significant modernisation reform through the piloting of an on-line digital claim process as a part of the department’s wider Service Modernisation plans.

Please note, the Average Actual Clearance Time figures shown is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard. It is rounded to the nearest working day.