Question to the Department for Business, Innovation, Science and Trade:

To ask the Secretary of State for Business, Innovation, Science and Trade, what recent discussions he has had with Royal Mail on postal deliveries in Scotland.

Ministers and officials regularly meet with Royal Mail in its capacity as the universal service provider.

I have been frank in my conversations with Royal Mail’s leadership that its service has been unacceptable for too long, and that the pace of improvement must increase. I will continue to raise issues relating to service performance directly with Royal Mail, including the impact of delays on communities.