Question to the Home Office:

To ask the Secretary of State for the Home Department, with reference to the Answer of 14 November 2023 to Question 1202 on Members: Correspondence, if he will make an assessment of the status of the technical issue as of 22 November 2023.

Having reviewed the system we are satisfied that this error is not part of a wider systemic issue.

The majority of all requests for Biometric Residence Permits are successfully processed, however, the case in question was part of a very small number of failures, usually because of a data entry error rather than a system issue. We are taking steps (like postcode lookup and enhanced operational guidance) to further enhance data quality to drive down the small number even further.