Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will hold discussions with representatives of Ofgem on ensuring that energy providers (a) implement a timely solution for customers with Total Heating Total Control meters prior to those meters becoming non-functional, (b) do not implement a solution that impacts customers financially and (c) communicate solutions that are due to be implemented to their customers as a matter of priority.

Smart meters are replacing traditional gas and electricity meters as part of a national infrastructure upgrade that will make our energy system more efficient and flexible. The smart metering system has been designed to enable a wide range of tariffs, including for heating, independently of the Radio Teleswitch Service which Total Heat Total Control tariffs rely on, and which is expected to be switched off in March 2023. The Government understands that some suppliers are already contacting their customers directly to discuss the available meter options available.