Universal Credit

(asked on 2nd October 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent estimate she has made of the number of (a) delays and (b) errors in universal credit awards as a result of (ii) inaccurate in Real Time Information and (iii) differences in the operating systems used by (A) her Department and (B) HMRC; and if she will make a statement.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 8th October 2019

The Department has been working closely with HMRC since Universal Credit went live in 2013 to support and inform employers who report earnings to emphasise the importance of timely reporting via the Real Time Information (RTI) system.

HMRC have updated their guidance to reiterate to employers the importance of reporting accurate dates and the impact on payment cycles; the Financial Secretary to the Treasury is also working closely with HMRC and employers to do this.

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