Universal Credit: Fraud

(asked on 24th September 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to prevent cases of third-party universal credit fraud taking place during managed migration.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 1st October 2019

The Department has raised awareness of this issue via a dedicated social media campaign, which reminds people of the importance of safeguarding their identity. The Department has also worked with social media sites to shut down pages that promote this type of fraud, with 121 pages closed to date.

We remain committed to keeping all Universal Credit services and processes, including advance payments, under review, and are making improvements to address any vulnerability in the system. Improving verification and increasing the number of face to face interviews are potential options, but any changes will need to be carefully impacted to ensure there is no adverse effect on our ability to pay people the money they need to live on ahead of their Universal Credit claim.

The Universal Credit pilot is helping move the first cohort of people to Universal Credit. Minimising potential risks is a key part of our approach. Testing the system and our processes in this way ensures we will be able to deliver a secure service to those claimants who will move to Universal Credit from their legacy benefit claim as planned, by the end of 2023.

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