Pension Credit

(asked on 1st July 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment she has made of the effectiveness of her Department's Pension Credit Day of Action.


Answered by
Guy Opperman Portrait
Guy Opperman
This question was answered on 5th July 2022

Pension Credit applications and take up have improved dramatically following the Pension Credit awareness campaign in April, and the Pension Credit Day of Action on 15 June; this involved work with broadcasters, media, newspapers and other stakeholder partners who were encouraged to reach out to pensioners to promote Pension Credit through their channels.

Although not all claims can be directly attributed to the campaign, early indications are that the day of action has been highly effective. Our internal management information suggests there have been over 10,000 Pension Credit claims made during the week of the media day – an increase of 275% compared to the same week in 2021, which itself was an enhanced week due to the 2021 Pension Credit Action Day.

The impact of these claim volumes on numbers of successful awards and on Pension Credit take up will take longer to establish given the usual cycle involved in producing those statistics. However, the campaign is ongoing including a particular focus on getting the private sector to drive forward efforts to enhance claims, and specific effort to reach out to communities who have traditionally not claimed Pension Credit. That work is very much ongoing.

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