Personal Independence Payment

(asked on 9th September 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the timeline is for expanding the digital application option for Personal Independence Payment to all eligible claimants.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Ministry of Housing Communities and Local Government) (Equalities)
This question was answered on 17th September 2026

Through the Health Transformation Programme, we are expanding digital services for Personal Independence Payment customers. Over 90% of those making new PIP applications can now submit their health information online after starting their claim by phone. This is benefitting customers by removing postage times and increasing accessibility. We are continuing to extend this option to all customers and, by the end of the Programme, customers will be able to view application progress and report a change of circumstances online, reducing their need to call the enquiry line.

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