Department for Work and Pensions: Termination of Employment
(asked on 15th July 2019) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to Office for National Statistics Public Sector Employment data, what assessment she has made of the effect on the performance of her Department of the loss of over 20,000 staff since 2013.
This question was answered on 18th July 2019
Since 2013, through using a range of tools, we have improved the Department’s efficiency without dropping our performance levels. Our latest published figures show that we:
- delivered the lowest unemployment rate since 1974, getting on average 1,000 people into work every day since 2010
- processed 78% of new claims within planned timescales and achieved customer satisfaction of 81%
- processed Universal Credit (UC) faster - UC Full Service claimants for households with new claims receiving full payment on time had increased to around 86% in February 2019