Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she is taking to improve accessibility of the Passport Office for people seeking to renew passports.

Ahead of unrestricted international travel returning, HM Passport Office prepared extensively to serve an unprecedented number of customers, with 9.5 million British passport applications forecasted throughout 2022.

These preparations, which include the recruitment of 500 additional staff since April 2021 and with plans in place to recruit a further 700 by this summer, have ensured that passport applications can be processed in higher numbers than ever before. This was demonstrated in March and April 2022 when HM Passport Office achieved a record monthly high by completing the processing of approximately two million applications.

Ministers continue to meet regularly with officials to monitor performance, and to explore further options that will help to ensure that people receive their passports in good time.