Government Departments: Artificial Intelligence

(asked on 15th May 2024) - View Source

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what the 10 pilot programs are that have been funded through the Incubator for AI.


Answered by
Alex Burghart Portrait
Alex Burghart
Shadow Chancellor of the Duchy of Lancaster
This question was answered on 20th May 2024

Last November, the Deputy Prime Minister established the ‘Incubator for AI’, a team who sit in the Cabinet Office. This team’s mission is to help departments harness the potential of AI to improve lives and the delivery of public services.

The early work of the Government’s AI incubator has already proven that it is possible to make effective AI tools for use in the UK Government, and that building these in-house represents strong value for money. As this is an incubator, there are projects at varying stages of development.

I can share that details about some of their pilot projects can be found on their website at https://ai.gov.uk, and include

  • A consultation response tool that can read, summarise and triage responses to consultations. As the Government initiates more than 700 consultations every year, this tool can free up time for us to undertake more engagement with the public on a broader range of issues.

  • Caddy, an AI powered co-pilot for customer service functions everywhere, which is currently in trial in Manchester. Built in collaboration with Citizens Advice, it seamlessly integrates into existing systems and provides expert advice to advisors and call handlers. A bespoke Civil Service AI assistant called ‘Redbox Multitool’ (based on the Ministerial RedBox previously announced) which is tailored for the use of UK government, including a range of secure efficiency-generating features appropriate for central government work.

  • Signing a Collaboration Charter with NHSE to work together on AI, as well as data infrastructure projects to support better operations in healthcare.

Information about other pilots will be released as they pass development and testing gateways.

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