Jobcentres: Armed Forces Covenant

(asked on 1st September 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what training Jobcentre staff receive on Armed Forces Covenant obligations; and how compliance is monitored.


Answered by
Andrew Western Portrait
Andrew Western
Minister of State (Department for Work and Pensions)
This question was answered on 11th September 2026

All Jobcentre Plus staff new to DWP receive mandatory learning to support customers which includes learning for armed forces leavers. The learning provides an overview of armed forces leavers and assists colleagues in understanding what help is available to them, their spouse/partner when resettling into civilian life.

Armed Forces Champions (AFCs) are provided with point of need learning which includes the Armed Forces Covenant to provide support for service leavers and their families together with signposting to specialist organisations and charities.

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