Children: Maintenance

(asked on 22nd May 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what proportion of subject access requests made to the Child Maintenance Service were responded to within the correct timescale since the General Data Protection Regulation came into force; and what steps she is taken to reduce the level of the backlog of those requests.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 5th June 2019

Data is not available to show the number of Right of Access requests that included a request for Child Maintenance Group records prior to 5/11/2018.

Therefore, the following information shows the number Right of Access Requests that included a request for Child Maintenance Group records from 5/11/2018

CMG RECORDS REQUESTS COMPLETED

For the period 5/11/2018 to 21/5/2019:

Number of Right of Access Requests where the CMG records have been supplied (regardless of the other records that were requested within the RAR) within statutory deadline

1130

66.9%

Regarding the current workload we have the following measures in place:

We have secured an additional resource to support existing colleagues

As a contingency we have cross skilled staff that we can utilise if required

Reticulating Splines